All sales are final and non-refundable. Due to the energetic, digital, and customized nature of the services and products offered through Illuminae, we do not issue refunds under any circumstances once a purchase has been completed.

By booking a session, purchasing a product, or submitting payment, you acknowledge that all offerings involve energetic exchange and/or intellectual property that cannot be returned, reversed, or undone.

If a Practitioner is unable to fulfill a booked service, Illuminae will coordinate either a reschedule or a full refund only in cases of non-delivery.

Please ensure that you review service descriptions, policies, and availability carefully before making a purchase.

Need Help?

Contact us at info@illuminae.life for questions related to refunds and returns.