Privacy Policy

Illuminae website is owned by Illuminae, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Illuminae, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Illuminae website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Illuminae, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us.

How do we use it?

We may use your personal information for the following purposes:

  • To make the site easier for you to use by not making you enter your personal information more than once.
  • To deliver services that you request or purchase.
  • To help us create and publish content most relevant to you.
    To alert you of product upgrades, special offers, updated information and other new services provided from Provider.
  • To provide feedback in an online survey.
    To participate in promotional offers.
  • To request assistance or fill out support requests.

Who do we share it with?

We never sell or rent your personal information. The provider may disclose your personal information if required to do so by law (for example, a subpoena) or regulation, or in good faith to (a) comply with legal processes served on the site, or (b) protect the rights and property of Provider, or (c) where our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or (d) where your communication suggests possible harm to others.

The provider may transfer information about Users if the Provider is acquired by or merged with another company.

The provider uses (but is not limited to using) the following sub-processors to carry out business activities. Your data may not be processed by every sub-processor listed, and conversely may be processed by more than those listed, depending on the nature of services that you have engaged us for:

  • Bluehost
  • Woocommerce
  • Yith
  • Paypal
  • Facebook Inc.

The provider will not share your information with third parties without your permission, other than what is mentioned in this Privacy Notice. It will only be used for the purposes stated above. We use personal information to reply to inquiries, handle complaints, provide operational notices, keep records up to date to notify you via periodic emails of technical service issues, specials, or other related product/service information. Your information may be shared with agents or contractors of Provider to perform service for Provider.

Any non-EU, non-US third parties with whom we share data are nations recognized as having adequate protection by the EU Commission. In the case of US third parties, they either all have Privacy Shield compliance or are working towards this status at the time of writing.

Internet Commerce

The online registration at Provider is designed to give you options concerning the privacy of your credit card information, name, address, e-mail, and any other information you provide us. The provider is committed to data security concerning information collected on our site. We offer the industry-standard security measures available through your browser called SSL encryption.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties’ privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send us a message here.

Shopping Cart
Scroll to Top